At After Hours, we understand the importance of capturing every possible dollar from load cancellations and detention. Our experienced team is committed to ensuring you are fully compensated for any disruptions, maximizing the financial efficiency of your operations with Amazon Relay.

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1. Load Cancellations: Our dispatch team acts swiftly when loads are canceled. We meticulously document and report cancellations, ensuring all required information is submitted to Amazon Relay promptly. By following a structured and thorough approach, we maximize the chances of securing compensation for canceled loads. With a 95% success rate in handling load cancellations, we ensure minimal revenue loss for your business.
    

2. Detention Management: We take detention time seriously and make sure every minute counts. Our team tracks and logs detention hours accurately, submitting all necessary documentation to Amazon to claim detention fees. We communicate proactively with shippers and receivers to confirm arrival and departure times, ensuring we capture every eligible penny for your business.
    

3. Relentless Advocacy for Your Earnings: Our commitment to securing your financial interests means we don't leave any money on the table. We advocate on your behalf, using our deep understanding of Amazon Relay's compensation policies to maximize your earnings. We know the system inside and out, and our attention to detail ensures that you receive every dollar you're owed.

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By partnering with us, you can trust that your financial interests are in good hands. We work diligently to recover all eligible compensation from Amazon Relay, ensuring your operations remain profitable and efficient.