Real-Time Load Tracking

• We monitor every shipment in real time using GPS-enabled systems and communication with drivers.

• Our team proactively tracks routes, delivery progress, and any deviations to ensure timely updates for all stakeholders.
   

Regular Updates for Brokers

• Brokers receive detailed updates at key milestones:

  • Pickup confirmation: Notification when the load is secured.

  • En route progress: Timely updates on estimated arrival times and any potential delays.

  • Delivery confirmation: Immediate notification when the load is delivered, including proof of delivery (POD) when available.

• We ensure transparency to build trust and maintain professional relationships.
   

Driver and Owner-Operator Communication

• Drivers and owner-operators receive clear instructions and updates throughout the trip.

• We notify them of any changes in route, delivery times, or load requirements.

• Our team is available 24/7 to address any concerns or assist with issues like detentions or breakdowns.
   

Issue Management

• Any unexpected delays, such as weather, traffic, or dock holdups, are communicated immediately to brokers and shippers.

• We work with drivers and owner-operators to adjust schedules and routes to minimize disruptions.
   

Detailed Documentation

• All updates are logged with time-stamped records for full accountability.

• This ensures transparency and provides a clear history of the load’s journey.
  
  Contact us today to learn more about how we streamline tracking and tracing for your business!